Business Phone HQ Legal & Compliance Center
The operating policies that govern privacy, lawful calling, emergency-calling disclosures, billing, telecom privacy, and support escalation.
Business Phone HQ may rely on underlying carriers and communications providers for portions of call transport, numbering, emergency-service routing, and network compliance. Customers remain responsible for how they use the service, while Business Phone HQ applies account, privacy, abuse-prevention, and support controls at the platform layer.
Regulatory references
These policies are designed around applicable telecommunications and consumer-protection requirements, including 47 U.S.C. § 222; 47 C.F.R. §§ 9.3 and 9.11; 47 C.F.R. § 64.1200; 47 C.F.R. § 64.1604; and 47 C.F.R. §§ 64.2001–64.2011, as applicable to the service being provided.