MyBusinessPhone Help Center
Straightforward help for setting up your number, call flow, Smart Receptionist, voicemail, callbacks, billing, and account.
Getting started
- Create your business workspace and select a plan.
- Choose a new business number, forward an existing number, or begin a porting request.
- Add the cell, office, employee, or department numbers that may receive calls.
- Publish your call menu or enable the Smart Receptionist.
- Place a live test call before sharing the number with customers.
Common questions
Can I keep my existing phone service?
Yes. MyBusinessPhone is designed to work with your existing cell or office service through forwarding and authorized routing.
Can customers see my private number?
Professional callbacks use the approved business calling workflow so customers can be called from the business number rather than exposing an employee's private number.
Need help from a person?
Email support@mybusinessphone.site for product and account support. For invoice, payment, or subscription questions, email billing@mybusinessphone.site.